Payments

Payment

Security

Your payment data is reliably protected against unauthorised access on our secure server. All data that you make available to us in the course of placing an order is transmitted in encrypted form. This applies in particular to credit card information. We use the coding system SSL (Secure Socket Layer) for this.

Methods of payment

eterna.de offers a number of different methods of payment. You can pay with your preferred credit card (VISA, Mastercard), Pre-Payment or using the payment services PayPal® or Amazon Payments.
Credit card

We accept credit card payments from VISA or Mastercard. If you would like to pay by credit card, please enter the credit card number, the three-digit CVC number, the expiry date and your name with your order. The CVC number can be found on the back of the card (on the signature strip). Payment by credit card is only possible if the credit card holder and the purchaser of the goods are identical. Since we do not save your credit card details, you will need to re-enter your credit card details every time you place an order in our shop.

To increase security for credit card payments, ETERNA applies the “3D Secure Code” safety standard. For VISA cards, this process is called “Verified by VISA”, and for MasterCard, it is called “MasterCard SecureCode”. If the customer's credit card provider participates in this process, the customer will be asked to confirm they are the legal cardholder using an additional personalised password. Once the customer submits the order, a pop-up form will open for them to input their credit card details. The customer will then be redirected to an input page from their credit card provider, on which the password can be entered. If the customer is not yet registered for this security process, they can register online for free in only a few steps. The password chosen during registration is known only to the customer and their bank and will be requested every time they place a new order with ETERNA.

Pre-Payment

If you wish to pay by cash in advance, please transfer the amount to the bank account below:

Account number: DE44 7404 0082 0622 2020 00
Sort Code: COBADEFFXXX
Bank: Danske Bank

Upon payment you must state your name and your order as purpose.
After receipt of your order total bill leaves our shipping department, and you get this, usually within 2-3 working days.

PayPal ®

PayPal is an online payment service with which you can pay safely, simply and quickly and the PayPal account does not cost you anything at all.
Your bank account or credit card data are stored only at PayPal. Therefore they are not sent over the Internet again with each online purchase that makes PayPal payments particularly safe. In addition, you pay very simply with just two clicks, because you make use of your bank account or credit card data held by PayPal instead of entering them again every time you make a purchase. On top of that your goods generally arrive earlier, because PayPal payments are received quicker. The vendor can send the goods immediately and you generally receive them faster.
Open a free PayPal account and link it to your bank account or your credit card then your next purchase from us will be even simpler.
Further information about PayPal can be found at www.paypal.de

Amazon Payments

Amazon Payments allows you to use your in Amazon.co.uk saved payment information to pay in our online-shop. With the Amazon Payments account you can shop safely on our Website without revealing your payment information. If you order via Amazon Payments there is no additional cost. Orders via Amazon Payments are very easy. Amazon already created an Amazon Payments account if you already have an Amazon.co.uk account. It is activated on your first order with Amazon Payments. This account is connected to your Amazon.co.uk customer account and you can pay with the deposited payment method – either direct debit or credit card right away. If you place an order in our Shop, you will get redirected to the Amazon website during the order process where you can login and complete your order. Amazon Payments does not transmit the payment information deposited in your Amazon.co.uk customer account to us nor do you have to when ordering. In addition Amazon Payments provides the same reliable payment- and security warranty as on Amazon.co.uk.